TRANSFORM YOUR THERAPY PRACTICE WITH EXPERT SUPPORT
OUR TEAM EMPOWERS
NYC THERAPISTS
MEET OUR DEDICTAED CONCIERGE TEAM
At Clarity Health + Wellness, our exceptional concierge team is at the heart of our comprehensive support services. Each associate brings a wealth of experience and a passion for helping therapists and their clients thrive. From our Founder and Director, Dr. Logan Jones, to our Client Care Specialists and Billing Experts, our team is here to ensure that every aspect of your practice runs seamlessly. We are committed to providing the highest level of professional support, allowing you to focus on delivering exceptional care. Join us and experience the unparalleled support that sets Clarity Health + Wellness apart.
DANA MIERLAK-CUMBERLAND, BFA
DIRECTOR OF OPERATIONS
Dana Miralax Cumberland brings years of experience in managing multiple sole proprietor practices to our team. As the Director of Operations, she has overseen the opening of 40 practices and manages a team of billing specialists and client care experts. Dana’s meticulous attention to detail and operational expertise ensure that every aspect of our services runs smoothly, allowing therapists to concentrate on their practice.
ROSE BRENKUS GUERRAZZI
CONCIERGE CLIENT CARE SPECIALIST
Rose brings a wealth of experience from her professional background in health and wellness, having held various roles in the spa industry. From Director to Project Manager in luxury establishments, she has pursued her passion for helping others. With an education in finance, Rose excels in roles centered on analysis and data, striving to optimize guest experiences. As a Client Care Specialist at Clarity Health + Wellness, Rose aims to support individuals on their wellness journeys.
LAUREN PALUMBO, MA
DIRECTOR OF MARKETING
Lauren Palumbo is a trained therapist and our Director of Marketing. With a deep understanding of the therapeutic process and a talent for ethical marketing, Lauren has helped connect thousands of clients with therapists and assisted 40 practitioners in building their caseloads. Her expertise in SEO and online presence ensures that our therapists are seen by their ideal clients, enhancing their professional visibility and reach.
DR. LOGAN PERSONS JONES
Dr. Logan Jones is the founder of Clarity Health + Wellness. With over a decade of experience in the field of psychotherapy, Dr. Jones has provided over 10,000 hours of therapy and oversees thousands of client services annually. His leadership helps our team deliver the highest level of care and professionalism. Dr. Jones is committed to creating a supportive environment where therapists can focus on their clients' well-being.
In addition to working individually with clients, his responsibilities at Clarity are focused on directing the practice with the wish of “making the practice of therapy joyful again”. He does this by nurturing colleagues and therapists, helping them reconnect to the heart of their work so that they and their clients may thrive within a collaborative and expansive therapeutic practice in Manhattan.
SEAN KENT
CLIENT CARE SPECIALIST
Sean Kent comes from a diverse, creative background, having developed his skills as a writer and producer for clients including Fremantle Media, Barnes & Noble, and The Actor’s Fund. With a deep connection to the NYC restaurant and theater communities, Sean served as the Operations Manager at the beloved Orso Restaurant on 46th Street for over a decade. Additionally, he is a freelance podcaster, full-time husband and father, and a strong supporter of Clarity’s mission to bring accessible, affordable, and healing therapy to a broad spectrum of clients.
DEBBIE JONES, MBA, BA
BILLING SPECIALIST
Debbie Jones brings over 30 years of experience in the medical field to her role as a Billing Specialist at Clarity Health + Wellness. With a Bachelor's degree in Healthcare Administration and an MBA, she has worked with clients of all ages, from pediatrics to geriatrics. Passionate about serving her community, Debbie has been involved with both Veterans and Caregiving Organizations. Outside of work, Debbie and her husband love to travel extensively, often exploring new destinations.
BELIA BURNETT
BILLING SPECIALIST
Belia Burnett is a retired Air Force Veteran with over 22 years of experience as a skilled medical technician. Throughout her military career, Belia honed her expertise in inpatient and outpatient care, excelling in clinical claims and submission. Holding a Bachelor's degree in Health Sciences, Belia's vast knowledge extends from pediatrics to geriatrics, coupled with her proficiency in staff management and provider scheduling. As a Billing Specialist at Clarity Health + Wellness, Belia ensures that the financial aspects of client care are managed efficiently and accurately.
FOUNDER + DIRECTOR
CONCIERGE TEAM SERVICES FAQS
How does Clarity Health + Wellness support entities and providers?
We have a dedicated team that works together to help our therapists provide the best possible care to their clients. Additionally, we offer administrative support so therapists can focus on healing rather than worrying about insurance paperwork or billing codes.
What does administrative support look like?
So that you can concentrate on delivering quality therapy and taking care of your clients, we offer comprehensive administrative support, including:
client onboarding and registration paperwork
insurance paperwork
client communication
mail receipt and forwarding
out-of-network courtesy claim submissions and superbills reimbursement
What does marketing support look like?
Our client-therapist matching service leverages built-in referrals thanks to our online visibility and trusted reputation. This serves to benefit your practice by enabling you to grow your caseloads more quickly than if you were operating independently.
How does client-therapist matching work?
The importance of matching with the right therapist cannot be overstated. The right therapist can significantly impact the success of therapy, helping clients feel understood, supported, and empowered to make positive changes. Conversely, a poor match can lead to frustration and a lack of motivation to continue therapy. At Clarity Health + Wellness, we recognize this and have developed a therapist-client matching process that considers your specific needs, preferences, providers, and rates.
Our detailed questionnaire gathers information on what issues clients wish to address, the type of therapist they prefer, and budget constraints to ensure an optimal match. Clients receive an email with 2-3 potential providers who could be an ideal fit based on the information shared. From there, clients are encouraged to book a complimentary phone consultation through your SimplePractice link or any other HIPPA Compliant scheduling system that you use, seamlessly connecting them with you.
This streamlined process ensures that prospective clients quickly find the right therapist for their needs, while our members benefit from a steady flow of new opportunities to build their caseload. We’ve found that this personalized approach increases the likelihood of a successful and long-term therapy experience, for both therapists and clients.
Why should I choose Clarity Health + Wellness?
Choosing Clarity Health + Wellness means joining a supportive community that helps you focus on healing your clients without the burden of administrative tasks. We understand the struggles of career therapists and aim to alleviate stress by providing a collaborative and supportive environment.
What is the philosophy of Clarity Health + Wellness?
With years of expertise in boutique psychotherapy practice management, we know that being in the health and wellness industry is more than just owning a business; it involves taking genuine responsibility for your own and your client's well-being. It means being able to take care of yourself by working collaboratively with other therapists who share your values about holistic and compassionate care.